Terms and Conditions

Terms and Conditions for Web Store Selling Custom Made Products

Welcome to our web store! Please read these terms and conditions carefully before using our website and purchasing any products from us. By using our website, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use our website.

  1. Definitions
    In these terms and conditions, “we”, “us”, and “our” refer to the web store, and “you” and “your” refer to the user and customer of the web store.
  2. Custom Made Products
    We sell custom made products through our web store. We make every effort to accurately display the products on our website, including descriptions and images. However, as each product is custom made, we cannot guarantee that the products will appear exactly as they do on our website due to various factors such as the materials used and variations in the manufacturing process. All products are subject to availability, and we reserve the right to discontinue products at any time without notice.
  3. Orders
    To place an order, you must be at least 18 years old and have a valid payment method accepted by our web store. After you place an order, we will send you an order confirmation email. This email does not constitute acceptance of your order but rather confirms that we have received it. We reserve the right to accept or reject your order for any reason, including but not limited to issues with product availability, pricing errors, and suspected fraud.
  4. Payment
    We accept payment via various payment methods, including credit and debit cards, PayPal, and other methods as available on our web store. All prices on our website are in the currency stated and do not include any applicable taxes, customs duties, or shipping fees. These fees will be added to your order total and will be displayed before you confirm your payment.
  5. Shipping
    We offer shipping to most locations worldwide. Shipping fees and delivery times vary depending on the shipping method you choose and your location. We will make every effort to deliver your order within the estimated delivery times, but we cannot be held responsible for delays caused by events beyond our control, such as natural disasters or carrier delays. We reserve the right to cancel and refund any orders that we are unable to fulfill due to unforeseen circumstances.
  6. Returns and Refunds
    Due to the custom nature of our products, we do not offer returns or refunds unless the product is defective or damaged. If your product is defective or damaged, please contact us within 7 days of receiving your order to request a replacement or refund. Shipping fees are non-refundable, and you are responsible for the cost of return shipping.
  7. No Warranty
    As our products are custom made, we do not provide any warranty beyond what is required by law.
  8. Intellectual Property
    All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of our web store or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our website without our express written permission.
  9. Limitation of Liability
    To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our web store, including but not limited to lost profits, lost data, or business interruption. Our liability to you for any direct damages arising out of or in connection with your use of our web store shall not exceed the total amount you paid for the products you purchased from us.
  10. Governing Law and Jurisdiction
    These terms and conditions shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising out of or in connection with these terms and conditions shall be resolved exclusively in the courts of Ontario Court of Justice.
  11. Modifications to Terms and Conditions
    We reserve the right to modify these terms and conditions at any time, without prior notice to you. The most current version of these terms and conditions will be posted on our website. Your continued use of our website and purchase of products from us after any such modifications have been made constitutes your acceptance of the new terms and conditions.
  12. Privacy Policy
    We take your privacy seriously and are committed to protecting your personal information. Please review our Privacy Policy, which explains how we collect, use, and disclose your personal information.
  13. Severability
    If any provision of these terms and conditions is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
  14. Entire Agreement
    These terms and conditions constitute the entire agreement between you and us and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.
  15. Contact Us
    If you have any questions or concerns about these terms and conditions, please contact us at custommadecanada@yahoo.com.
  16. By using our website and purchasing products from us, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.